Via Saviene (http://viasaviene.com -Throughout the Site, the terms “we,” “us” and “our” refer to Via Saviene.) is committed to respecting your privacy and we recognize your need for appropriate protection and management of contact information you share with us.
INFORMATION YOU PROVIDE TO US
We collect information from you when you: (1) place an order from us on this site; (2) complete a transaction; (3) verify your credit card; (4) arrange for a delivery; (5) return a purchase; (6) create an account with us, or otherwise sign up for a service or feature; (7) complete a survey; (8) participate in a sweepstakes, contest or other promotion; (9) communicate with us via third-party social media sites; (10) apply for a job with us; or (11) contact us, or communicate with us or provide information.
The “personal information” we collect may include your name, address, zip or postal code, email address, telephone number, date of birth, payment information including your name, credit card number, billing address, expiration date and CVV number of the credit card, demographic information, details on items purchased, and other information you choose to provide to us.
We may combine the information we collect online from or about you with the information we collect offline from or about you. We may also combine your (and others’) information that we’ve collected from you (or others) with information we may receive from other sources, such as third-party social media platforms (e.g., when you choose to log in to our Site through a third-party social media platform.).
By accessing viasaviene.com, you consent to the above collection of your personal information.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
SITE USAGE & AUTOMATIC COLLECTION OF INFORMATION
Site usage information includes, but is not limited to: (i) browser type, device type, carrier (if applicable), device address, operating system, operating system address, IP address and the domain name from which you accessed viasaviene.com; (ii) information about your region, continent, country, city, zip code, time zone, and general location; and (iii) information about your browsing activities on and through viasaviene.com (also known as “click stream” data), such as (a) the date and time you visit the site, (b) the areas or pages of the site that you visit, (c) the amount of time you spend viewing the site or specific areas of the site, (d) the number of times you return to the site or a specific area of the site, (e) the websites or pages you visited prior to visiting the site, (f) the websites or pages you visit after you leave the site; (g) searches you have performed on the site and on other websites that led you to our site; (h) social plug-ins with which you have interacted on our site; and (j) other similar usage data.
COOKIES & TRACKING PIXELS
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
We use Google Analytics, a third-party web analytics services, to help us track and analyze the use of our site and measure effectiveness of advertising, site content and email communications. The tools, including cookies, tags and tracking pixels, help us understand the usage of our site. To opt out of this use by Google, click here.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
While we strive to always protect our systems, site and information against unauthorized access, use, modification and disclosure, due to the inherent nature of the Internet, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers. To the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and will never ask you for your password in any unsolicited communication. We strongly recommend that you do not disclose your Account username or password to anyone for your own protection. Please notify us immediately of any unauthorized use of your Account credentials or any other suspected breach of security.
Our website is a general audience site. We do not knowingly collect, use or disclose any personal information from children under the age of 13. Users outside of the United States who are below the age of eighteen (18) (or the age of majority in the applicable jurisdiction) should not use the site without authorization from a parent or legal guardian.
LINKS TO THIRD PARTY WEBSITES